Start with the Knowledge Hub for immediate guidance, or send the MIPACE team a message if you need personal support.
These links are drawn directly from the current Knowledge Guide library.
New to MIPACE? Here's the quickest path from unboxing your device to it being ready to use.
Read guide →Knowledge Guide1. Buy a deviceChoose your MIPACE product and complete the purchase. This is also how your MIPACE account begins. Each…
Read guide →Knowledge GuideIf tapping a MIPACE device doesn't open a profile, try the following:
Read guide →Knowledge GuideIf a MIPACE device is lost, go to your Devices page and select "Report lost" on the device in question.
Read guide →Knowledge GuideNothing on your MIPACE profile is visible to anyone by default. Every section , Identity, Communication, Assistance, Medical, Emergency, Neurodiversity/Cognitive, Safety, Other , has its own visibility switch, and every one starts switched off.
Read guide →Knowledge GuideMIPACE Organisation is how a business, school, nursery, care provider, club, or construction company deploys MIPACE across the people they're responsible for , while every individual's information stays exactly where it belongs: with them.
Read guide →Tell us what you need help with and include enough detail for us to understand the issue. Please do not include passwords or unnecessary medical information.
Use this form if you believe information may have been exposed, accessed improperly, changed without permission or affected by a security weakness.
